"10/10"

"Check in staff were fantastic, very friendly and helpful. Hotel is undergoing some renovations, but well managed. Our room had a nice view over the beach and everything worked. Only comment is water pressure is low in the shower and basin."

"2-3 star hotel at best. The 5 star is misleading and somewhat false advertising. There is nothing 5 star about the hotel, rooms or experience. Curtains are NOT black out, rooms are NOT soundproofed. Cheap amenities, shower head is a basic handheld. You are provided 2 thin towels. Expect stains. The “king size” bed is the ol 2 single beds mushed together and NOT an actual king size bed. If you want late checkout expect to pay $50 per hour but then get woken by bangs on the door from housekeeping...

"Hands down one of the best hotels I have ever stayed at. Stayed in the deluxe king ocean and the view was incredible! The rooms were clean, the staff were nice and the amenities were so well maintained. Highly highly highly recommend if you are coming to the Gold Coast since it is right by the beach and walkable to a lot of places! Will come back for sure!"

"The staff were very helpful and made sure we were enjoying our stay."

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"I liked that tram was right next to it the hotel, was convenient to go shopping the room I stayed had a nice view of some parts of the beach, Staff were friendly welcoming and helpful, 5 to 10min walk close to beach, restaurants and cafes. Breakfast was average the variety of the basics it was convenient to have and go to our daily activities"

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