Find all hotels by ALH Group in Gold Coast from SAR 292

"Lovely views and convenient location "

"Very nice and helpful staff, room nice and clean.. could do with a deep clean of the bathroom. "

"We had a two bedroom ocean suite with an uninterrupted view of the ocean. Unfortunately the windows were quite dirty so couldn't see really clearly. The window washing was about to start though so a timing thing. The rooms and beds were comfortable enough. The lounge wasn't very comfortable though."

"Club lounge is really good. Great staff and a good range of food and drinks"

"Rooms were filthy (floors, shower/bath, used condoms and tissues under the bed. Shower wouldn’t convert to one or the other only both at the same time so there was no water pressure. Coffee cups were not cleaned and replaced and milk was also not replace for the next day. Bed light wasn’t working. Tv wouldn’t work properly and remote was not working. Drain in the bathroom floor was sharp and dangerous and my partner sliced his toe open on it twice. Bath mat not replaced so had no bath mat. Aircon wouldn’t work properly and the toilet cistern wouldn’t stop flushing/running. We had complained however they said the manager wasn’t there and to go online and fill out complaint form. We request a full refund please and if possible a few nights covered by the hotel to replace the horrible experience we had this weekend with our stay and bare essentials let alone in a hotel we paid good money for and as compensation for my partners injuries to his foot/toes, removing the opportunity to take this complaint further. Upon departing we spoke to other guests that said a few people have had similar issues and would not recommend your hotel and were going to give the hotel a bad review. We do not wish to do that however we will if we cannot be compensated as requested above please."

"Breakfast was great- plentiful "

"The staff at the QT was very professional and friendly. The hotel had neat Miami feel with mice dinning options. I enjoyed the pizza and calamari at the Stingray and I also enjoyed the sushi at the Izakaya that they had. The breakfast buffet was also done well. The only thing is that property was going through some renovations and the rooms need to be updated a tiny bit. "

"My first time experience, simple online booking, super helpful, professional & friendly service from the front desk on arrival. Drop box checkout. ‘Partial beach view’ was better than expected! Clean room. Delicious but limited late night Room Service menu. Quiet hallways. Tap your payment card to gain first entry into parking garage. Looking forward to my next visit!"

"Awsome place, loved everything about it. The room was beautiful, the food delicious, the pools fun."