"top class hotel. big room. very clean. wifi worked. It is part of the Mailbox building. Handy if you want to visit the BBC. Parking under the hotel. A bit of a challenge to get to the parking entrance but google helped. Food options in the bar a bit limited. would stay again."

"The lift was our main complaint for the stay, it seemed to have a mind of its own and many people we shared the lift with said they'd been on it for longer than they needed to be as it never took them to where they wanted to go initially! Also, the door to enter the property didn't work and parking wasn't very well marked out but the people in the parking area were very helpful and polite and so were all the staff at the hotel, breakfast was delicious also, just don't recommend staying in a...

"Conveniently located, modern and well appointed."

"A beautiful hotel, centrally located, close to rail, tram and bus links. Polite and helpful staff at check-in. Comfortable, spacious and quiet room. Madeleine Bar is a plush, relaxed space with exceptional service."

"Great service from walking into the hotel to walking out. A big 5 star"

"Great location and very handy psrking."

"Staff were friendly, room was spotlessly clean, beds were super comfortable and a great variety at breakfast"