Gloucester Vacations

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"I think this was the best Holiday Inn Express we have stayed in, and we’ve stayed in a lot world wide . Great welcome, room spacious and clean. A nice area to sit in in the evening, food was available and lots of people were eating, we just had a glass of wine . Breakfast was really good, great selection, fresh and good variety . Friendly helpful staff, great location, quiet, good value for money, what more can you ask for ? Thank you x"

"Overall the stay at The new In was satisfactory. The staff were friendly and helpful. The decor of our room was a little tired and dated, but overall comfortable. The advertisement stated there is a real ale bar but NO real ale is sold "

"The room was really clean and well put together. The AC was a god sent considering the heat wave that was going on. Staff were exceptional. Food was great and we really enjoyed the roof top bar. Will definitely be back"

"My room was super clean and tidy with everything you may need. All the staff were incredibly friendly and very helpful. Private parking just outside my room. Breakfast was very good with lots of choices. I ate dinner here which was simply supeb"

"Breakfast was extortionate and dire. Not worth the money. It is outsourced and nothing to do with the hotel. The rooms are not cleaned everyday nor are the towels changed. Nobody comes to check for housekeeping. The room was like a sauna. Extremely hot rooms, creaky floors, dirty carpet and windows. Windows don't open. Bathroom water pressure is just awful. There is no fridge or airconditioning in the room. I didn't use the leisure facilities. Aircon is only around the reception area. The hotel...