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"Everyone was so kind, great location, and clean room. "

"Top class service "

"Nice looking hotel when we drove in, but… When we checked in and asked for the table for dinner there was no availability in any of the restaurants. So we had to go and eat outside of the hotel. We were only given one room key which made it difficult as it authorised the lift and the electric in the room. So we had to be inseparable ;) When my partner came down to the pool area he was aggressively asked directly: "What's your name!? What's your room number?" without any politeness or respect. It was a bit rude ... The shower in the room smelled of sewage almost made us feel sick. We asked to get two bicycles for a few hours in the morning. It was mentioned that they may be complimentary but we were charged 80 CHF. And also this is one of the few expensive hotels where they will charge you 55 CHF for parking for the night. And all of this for almost 1k per night. We stayed in lots of nice hotels over the years and you wouldn't expect these sort of issues. So quite disappointed after all and definitely wouldn't go back there or recommend it. BTW we don't normally complain about the hotels. But this one deserves an honest review. "

"Clean and nice for the money "

"Comfortable, clean, basic hotel with self check-in. Family suite was really nice."

"Nice location to the train station and you can walk to old town from there to the lake and back. Nice day"

"Good location . 10mins walk from Zurich HB Supermarket in the same building Nice room "

"Great property with a really convenient location. Just steps away from Chapel Bridge and also very close to the train station. The front desk staff were very friendly and even helped us booking our tickets for Mt. Pilatus. "

"Great stay in centre Zurich, check in was easy, bed was comfortable, loved the features in the room"