"This is my second time staying in the Emerald. Large space as always！Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated! "

"Nice size room, comfy bed. Friendly staff."

"The room was designed well and just a two minute walk to the beach. "

"Lovely holiday in Gisborne. Small bed but spotless room with everything we needed. We loved the coffee machine in the foyer and used the lovely pool in the hot weather. Staff were excellent. We will return "

"Well located"

"Very nice motel heaps of room bed was very comfy and the front desk was very helpful. Will stay again. "

"This was one of the best hotel experiences I ever had. The lady at the front desk was extremely pleasant. The fresh milk bottle was very nice touch. The room was extremely clean with attention to all the small details. The area is very quiet and walkable. I would totally stay there again if I end up planning another trip in the future with highly recommended to my fellow travelers."

"Very friendly staff, lovely spacious, clean and comfortable room."