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"Cleanliness "

"Lovely hotel,staff are excellent,the only down side was room was outside of main hotel which isn’t good when it is raining like it was when we were there,room comfortable bathroom small shower head could do with a descale but was ok as only staying one night, breakfast was very good,would stay again"

"Have to say Joel on the night shift check in service was so helpful and gave more of a 5star service went the extra mile I stay in a lot of budget hotels throughout the country and is by far wasted at the holiday in and should be in a posh 5 star as he went the extra mile "

"The perfect place to use as a stop-over on the way from Dover back to Scotland. Staff were very friendly and helpful, the room was large, well-appointed and super-clean, and the breakfast was excellent. Will definitely stay there again on my next trip."

"Great stay and staff were wonderful "

"Check in was great, service from all staff was very good and the surroundings are lovely."

"Fantastic stay really clean rooms staff on front desk brillant will come again "

"The staff were helpful and friendly. The room was lovely and clean. The pool and spa were very clean and well run with pleasant, friendly staff. Overall a brilliant stay. This was our second stay. It is conveniently located for driving to the nearby shopping outlet. The room tariff is also very reasonable. "

"Good hotel very convenient for M25. "