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"Great hotel"

"The hotel is in serious need of renovation and better maintenance. The rooms and facilities look outdated, and cleanliness needs significant improvement. Overall, the property requires major upgrades and a much higher standard of cleaning to provide guests with a comfortable and pleasant stay."

"Great place great service"

"We love the hotel and location but had a terrible experience on this occasion. Our room was on the top floor next to the exhaust/extractor for the kitchen which was incredibly loud and went on to after 11pm. When we complained about the noise , the staff knew straight away without needing to visit the room what the cause of the noise was . If that is the case, I don’t think they should put customers in the room (8). We asked to cut our stay to one night and the manager helpfully agreed to...

"I booked this hotel based on the great reviews and, for the most part, they were accurate. Unfortunately, one fairly fundamental issue seriously affected my stay: the shower was stone cold. I waited patiently for the water to heat up, but eventually had to give up. I literally could not have a shower. By that point, I had wasted so much time waiting that I had to rush to make my pre-booked taxi, so I had no opportunity to raise it with reception before leaving. The room itself was basic,...

"Room was nicely decorated and it was nice and quiet. The only issue was the shower had one setting - magma hot!"

"Beautiful boutique rooms, staff very attentive. Scotty was extremely polite and helpful"

"Great pub atmosphere"