Find Hotel with a Concierge in Gaya

"Subject: Urgent Complaint Regarding Misleading Information and Additional Charges at Hotel Virat Inn Dear Expedia Customer Service, I trust this message finds you well. I am writing to express my deep disappointment and frustration regarding a recent booking experience through Expedia at Hotel Virat Inn in Gaya, with booking reference number 72808137801065. Upon arrival at the hotel, I was shocked to discover an unexpected additional charge for the use of air conditioning in the room....

"This is a 3 star hotel located about 1.5 miles from the Mahabodhi temple and the Bodhi tree. (When I booked it, the map showed it being very close, but it isn't.) It mostly caters to an Asian audience (Indian, Thai, Tibetan). The restaurant is excellent, as are its prices. (I would order a la carte instead of doing buffets). The room is a bit old and quite small. The bathroom was very nice. The staff is for the most part very friendly and helpful. "

"The road for the hotel is not good otherwise everything is great"

"Don't even consider this place. It us dirty, the desk clerk was rude, the bathroom was filthy and there were 20 people sleeping in the lobby. I did not feel safe."

"Rooms are not maintain properly. Staff need more training. Food which are in the menu not available. Only positive thing is staff trying to help their best. "

"I had my luggage taken care of by hotel receptioner until late night for free. They didn't give me amenities and leave my room for a long time until I said good bye. I thought the reason why they didn't prepare all amenities in the room in advance is to get tip as much as possible. I don't like this hotel service policy."

"Not good service. Room picture shown in app is not actually picture of rooms. "

"We stayed two nights during Kalachakra. The first room we were given was a cubicle without windows, very humid, filled with mosquitoes and thilthy dirty!! The following night, we got transferred to (possibly) the only room we would recommend in the hotel (room 315). Our overall feeling was that the team in place had no, or very little, hotel management experience (albeit making efforts on the second day). Lastly, the hotel is no longer called Buddha International and the address is incorrect."