"some of the lights didn't work. the toilet paper holder was broke. had to go to the front desk for toilet paper. got locked out and had to go to the front desk to get the card re-activated. the wi-fi didn't work the 2nd night. front desk couldn't help. no blankets, only sheets. it was cold. used a moving blanket the 2nd night. coffee in the lobby but no cream. no smoking room but smelled of smoke."