Find all hotels by Independent in Gates, NY

"Odd that the liquid soap dispenser for the bathroom sink was located half way up the wall and unreachable for anyone about 5'3 and under."

"Walls were thin and bathroom was very small. The room and lobby were very clean and the staff was exceptionally nice. "

" Very easy to find. Staff was great. And a special shout out to Kris the shuttle driver! He was amazing to us both drop off and pick up. He’s amazing !! Will always stay at BW when we fly out of Rochester "

"Very nice clean hotel. My family and I stayed there for two nights. The staff was very welcoming and they had breakfast in the morning. Very clean. Recommend to anyone that wants to stay here. "

" The one "working" elevator was out of service 4 times in the 48 hours I stayed here. I was on the 4th floor and I'm handicapped. I will never stay here again. Also, no microwave is a huge miss."

"Very nice, clean and great staff"

"It was nice"

"It was very convenient if you’re going to the Strong museum. Walking 2 min."

"Continental breakfast had almost no options. Broke ice machine on my floor."