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"All around great hotel"

"Hotel is in a great location near Times Square and Penn Station. Lots of shopping and restaurant options nearby. The staff was very friendly and helpful every time we interacted with them (without exception!). The hotel itself was super busy with guests but the staff seamlessly kept everything clean, organized, and running smoothly. Our room was perfect and very quiet despite all the hustle and bustle in the lobby. Breakfast was good with lots of options. Highly recommend this Hyatt Place and we’ll be back!"

"I appreciated everything about the place,food is as amazing "

"This is a must stay if you are looking for a close walk to the time square "

"lovely staff"

"The staff was amazing, very helpful and nice. The location of the hotel was very convenient, close to a lot of subway lines for frequent travel through the city, stores, and places to eat. Overall an excellent place to stay. Some notes that I didn’t realize before booking that’s not a big deal but good to know. While you do have your own room that locks there is no real roof so if you’re a light sleeper, that may be a problem as you could hear someone in the middle of the night. There is no elevator, and they don’t provide shower shoes. Overall a great place to stay and I look forward to coming back I can’t recommend it enough."

"Hotel is in a great location. Clean rooms. NYC sized rooms. Staff were very helpful. "

"Super awesome place great vibes. Staff super friendly and helpful "

"Elias at the desk was the most wonderful human being. He was so kind to my son and his first trip to NYC. He made it very special and personalized just by chatting with him and making a sweet King Keegan note on room key envelope for our King sweet. Just made the check in process a very pleasant one. He made an 8 year olds visit feel special and with a sprinkle of magic. We will be back for his bday in September and hope to see Elias again!! "