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"Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back "

"Well maintained facility. Clean. Bed was comfortable. Staff nice and friendly. Rooftop with 2 jacuzzi’s very nice. Truly an apartment setting with all necessary equipment. Also plenty of places to eat near by. Loved the pizza place they recommended. Quite and easy to come and go. Close to train station. Our room 205 was huge. The beach is close but very busy. "

"There wereno pla es to oark and I have a disability. No one to help with luggage. Had to park 2 blocks away.The room ,decor, and paint in the room looked like original . No shampoo or soap in the BR. After I got my luggage to the first floor which would be our 2nd they locked off the lift to the first floor. My room had a small veranda but the door was looked and not accessible probably because broken window out there. The air conditioning was wonderful. I moved to a new place the next day."

"Wonderful property and staff provide an enjoyable experience. Food and Ambiance were lovely. We were blown away by the hospitality from Carmine F who is a true artist with his passion for creating incredible cocktails and his kindness ensuring guests have a positive experience."

"Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you. "

"Our family had a fantastic stay at this charming hotel in Lucca! From the moment we arrived, the staff made us feel incredibly welcome—warm, attentive, and always ready to help with local tips or extra towels. The rooms were spacious, spotless, and thoughtfully designed, perfect for relaxing after a day of exploring the city’s cobbled streets and historic sites. Mornings were a treat thanks to the generous breakfast spread: fresh pastries, fruit, eggs, and delicious Italian coffee that kept us going all day. The location was ideal—quiet yet close to everything, including the city walls and lovely piazzas. It’s rare to find a place that balances comfort, hospitality, and value so well. Whether you’re travelling with kids or just looking for a peaceful getaway, this hotel hits all the right notes. We’ll definitely be back next time we’re in Lucca!"

"The hotel was above expectations. Exceptional staff on Reception and in the Breakfast Room. The bedroom was superb with the en-suite having extra additions such as the make up mirror. The location is excellent as situated ten minutes from the railway station and five minutes to the walled city. Thank you for a great stay. "

"Nice hotel. Was a bit far from everything and you definitely need your car to get around, "

"Excellent location, friendly helpful staff, good parking "