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"Staff were wonderful"

"The staff were absolutely lovely BUT I booked this hotel for the night as I need to get some work done and it turns out their WiFi wasn’t working because a gardener trimmed through the wire? So it defeated the object of why I was staying. Then when I wanted to sleep I had both rooms either side with their TV on full blast (fire alarm went off around 10pm too). Woke up with a terrible headache and no work done… so not a successful stay sadly."

"Helpful staff, nice room, comfortable bed, shower was nice, great parking area"

"Run down hotel. Cracked walls. Unrefreshend smell to the room. Not worth 1/4 of the $$$ I paid. Getting out of the bathtub was a fall hazard. Shower pressure was low...on the ground floor I wonder what its like on the top floor. Very unpolite and discriminatory frontend staff. Had paid for a quadruple room but was given a lower occupancy room. The only positive thing was the comfy bed and having a roof over one's head."

"The staff here are lovely and welcoming, the room was clean and comfortable, and the location ideal for accessing the Co-op Live arena. The reason I only gave it 3 stars was because the air con/heater unit in my room was rattling, clicking and banging all night. Tried switching it off but it just kept rattling anyway and it was too cold not to have the heating on. I barely slept, horrendous night. I told the guy at the desk when I checked out, received an apology and a promise to get maintenance...

"Dear Management / Guest Relations Team, I am writing to formally log a serious complaint and request a full refund regarding my two-night stay in Room 624 at the Hampton by Hilton Rochdale (October 15 to October 17, 2026). I paid a total of £163 for the room, plus additional parking charges of £5 per day. Having completed 12 days of hard work, I booked this stay specifically looking for a peaceful environment to rest and sleep. Instead, the accommodation and service experienced fell...

"It was clean and friendly service"

"Modern clean room. Good breakfast. Plenty of parking. Handy for tram to Etihad, Coop Live or into Manchester centre."

"Great location, perfect hotel"

"The property overall was very good, but, would have to question why I needed to provide photo ID?"

"Staff were fantastic and very accommodating. Great food and reasonably priced. Would definitely book again."

"The staff was amazing Really impressed with the room and how big it was I came with my friends Very clean I would definitely stay there again"

"Great value and good breakfast"

"Hotel has great location, at walking distance to Picadilly Train Station. Clean, rooms were super nice with plenty of space. We stayed at the studio which was perfect for us, a family of 3. Definitely recommended!!!"

"Great location & lovely hotel"