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"Staff were wonderful"

"The staff were absolutely lovely BUT I booked this hotel for the night as I need to get some work done and it turns out their WiFi wasn’t working because a gardener trimmed through the wire? So it defeated the object of why I was staying. Then when I wanted to sleep I had both rooms either side with their TV on full blast (fire alarm went off around 10pm too). Woke up with a terrible headache and no work done… so not a successful stay sadly."

"Helpful staff, nice room, comfortable bed, shower was nice, great parking area"

"Run down hotel. Cracked walls. Unrefreshend smell to the room. Not worth 1/4 of the $$$ I paid. Getting out of the bathtub was a fall hazard. Shower pressure was low...on the ground floor I wonder what its like on the top floor. Very unpolite and discriminatory frontend staff. Had paid for a quadruple room but was given a lower occupancy room. The only positive thing was the comfy bed and having a roof over one's head."

"Loved staying in this hotel No issues will definitely be back"

"Dear Management / Guest Relations Team, I am writing to formally log a serious complaint and request a full refund regarding my two-night stay in Room 624 at the Hampton by Hilton Rochdale (October 15 to October 17, 2026). I paid a total of £163 for the room, plus additional parking charges of £5 per day. Having completed 12 days of hard work, I booked this stay specifically looking for a peaceful environment to rest and sleep. Instead, the accommodation and service experienced fell...

"It was clean and friendly service"

"Very clean environs. Friendly staff."

"This was an amazing stay with wonderful staff and good ambience. Young people or under 50s will really enjoy it. I was not able to maximise my enjoyment because there was no kettle for tea or coffee in the room. Though there is complimentary unlimited drinks in the foyer. You have to come down from your room. That's a No no in my sixties... otherwise I would be back ten times and over"

"Very nice relaxing stay. The man at the door to greet us was lovely. Staff in reception and in the bar were fantastic. We will definitely be back."

"The property overall was very good, but, would have to question why I needed to provide photo ID?"

"Fab staff, brekkie was delicious and the rooms was gorge. Loved the NESPRESSO and the shower was powerful and lovely. Super close to the station, and so easy to walk to all the parts of Manchester we needed. Great hotel, really recommend"

"Very clean and nice room! Everything was very modern and easy to use. Only problem is no fridge or microwave, coming from Canada I’ve learned this is a norm in the UK to not have a fridge or microwave but I wish they did have one! The bar had a good atmosphere and staff was very helpful!"

"Room was a good size and modern. Only negative was that there was limited natural daylight from the window as it overlooked a building shaft. There was building works taking place from 7am and workmen outside the window! Hotel was a 30 minute walk to the Co-op Live Arena. Or a 10 minute walk to Piccadilly. Breakfast was chaotic, not enough space for people to sit. Breakfast options were adequate."

"The staff was amazing Really impressed with the room and how big it was I came with my friends Very clean I would definitely stay there again"