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"Good location"

"This stopover was part of our European road trip, so stayed at 5 other hotels along the way. Room & shower facilities were nice and we managed to watch England play on the TV where other hotels did not have British channels. The only disappointing factor was that our room overlooked the staff car parking, the bins and smokers which wasn't very pleasant. Informed reception who accepted our feedback and would make improvements. Other than this, lovely hotel/restaurant."

"The check in process was smooth and Karin was great. The overall stay was fine the room was comfortable and clean, nothing special. The location is good and close to walk to the train station. Unfortunately the check out process was terrible. We had a flight we had to go to Geneva to catch so wanted to leave at 7am, right when reception opened. However the staff were not ready for use and were rude when we asked for their help."

"I had a wonderful stay at this SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel in Zermatt, The breakfast was excellent, with a wide variety of delicious food options to choose from. The staff were incredibly friendly, helpful, and went above and beyond to make my stay comfortable and enjoyable. Highly recommend!"

"Definitely recommend this property It is very close to train station and nice and clean property Good breakfast in morning. Wish we would have stayed longer in this town."

"My experience at this hotel was excellent. The hospitality staff demonstrated a high level of professionalism, efficiency, and warmth from check‑in to check‑out. The facilities were clean and well-kept, contributing to a comfortable and pleasant stay. I would gladly return and recommend this hotel to others seeking quality service."

"The hotel is in a great location! We stayed 6 nights and the staff were extremely helpful with dinner reservations, tickets and recommendations. The hotel is not air conditioned and sleeping was a little uncomfortable but fans were installed in our room to make our stay more pleasant. The breakfast is outstanding. The hotel provided transfers to/from Tasch - it was executed perfectly. Our shower and linens were wonderful. Our check-in could have been smoother but in light of our overall stay I...

"This property was in a fantastic location and had great amenities"

"Very nice hotel, clean, helpful staff"

"Centre de Saas Fee, charmant hôtel avec un magnifique spa, d’excellents cocktails, des petits déjeuners copieux et un personnel sympathique et aux petits soins. "

"I've never stayed at a 4* hotel so I might be oblivious to things that others consider "normal", but damn that was a nice room! One of the best breakfasts I've had at a hotel, great shower, spacy room, and air conditioned (seemed to be a luxury in Switzerland, maybe I'm just cheap). The hotel is also close to downtown and is 1 min away walk to an amazing view of the Matterhorn. I was also pleasantly surprised by an included can ride to the train station at checkout. Absolutely recommend this...

"Un lugar increíble, cómodo y con gran atención de todo el personal"

"I liked everything about this hotel, location, restaurant, and the staff was so accommodating, it was an amazing stay! So far I am 13 days into a 28 day trip across Europe. I’ve been to Barcelona, Athens, Rome, Zermatt and Chur and this hotel is by far the best so far……Thanks Mama"

"Delicious breakfast, excellent location, comfortable bed, excellent room service with water and snacks"

"الموقع ممتاز جداً في وسط السوق .. والغرفه العائليه مثاليه لعائله من ٤ اشخاص"

"夏に冷蔵庫と扇風機が無いのは最悪でした。"

"I liked everything about it. The staff was very helpful outgoing, friendly breakfast was cooked to my perfection lots of choices my room, the hotel. The grounds were all beautiful. If I come again, I’ll be sure to stay here."

"Overall a clean room. No shampoo or hair conditioner and bare bone overall hence giving 4/5 stars. I liked that it had a normal hair blow dyer unlike other hotels with the wall mounted ones."

"Excellent historical hotel. Wonderful, friendly, and helpful staff. Best hotel of our stay across Switzerland."