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"Attentive reception staff both on arrival and departure and nothing was too much trouble. Lovely duplex apartment within walking distance of shops, bars although care needs to be taken on the apartment's open staircase down to the main bedroom and on the steep staircase up to the roof terrace. Only thing preventing a full 5 stars is that the property, which sleeps up to 4 and was booked for our family of 3, was only set up for 2 persons - the sofa bed had no available bedding (although reception...

"Highly recommend this place. The location, the room, the staff, all excellent."

"Had a wonderful stay — the front desk staff was kind and helpful (even preparing me a boxed breakfast because of my early departure). Room was spacious and quiet. Location in Palma was terrific. Would totally stay again."

"Very happy. We had a terrace room - lovely - although it was too hot to use the terrace most of the time (July), Very helpful staff on front desk. Good air-conditioning in room. When we arrived I realised it was the square where we had had cocktails several times previously - for us it the perfect location, as in a main shopping area and lots of bars and restaurants around. I would definitely stay there again"

"We had an amazing stay at Hotel Basilica. The staff were very attentive from the first moment we stepped through the door and we were offered a free class of cava on arrival. We were lucky enough to be able to check in as soon as we arrived at 12pm as our room was ready early. The rooms were bright and clean, with cleaning services every day, we were welcomed with a chilled bottle of wine and the free mini bar and water was a lovely touch as well. The bathroom was a great size and the shower...

"We had a wonderful stay! The location is perfect. within walking distance of the Old Town, with plenty of charming cafés, restaurants, and shops nearby. We felt completely safe walking around, making it an ideal destination for a girls’ getaway. The hotel was spotless, beautifully furnished, and very comfortable. The staff was attentive, friendly, and welcoming throughout our stay. I would definitely stay here again and highly recommend it to anyone visiting the area!"

"great location yet quiet. Beautiful property."

"This was the perfect stay in Palma! A beautiful quiet street close to everything with incredible staff and very modern and comfortable rooms. I had a room overlooking the inner courtyard and it was perfect. The rooftop was a nice escape as well. The staff was 100/10. I cannot speak highly enough about everyone who worked the front desk. Amazing advice and impeccable service."

"The hotel i in the heart of old town. It’s a beautifully renovated hotel. Unfortunately there was construction right across a narrow Street from our room. We had a car and it was very difficult to get to the hotel. At nights it was hard to get a taxi to come to the hotel or to get dropped off at the hotel. The hotel did offer us help parking the car but later we found out that they charged a valet service fee that was not discussed prior. We booked a room with breakfast and they charged us...

"Lovely historic hotel in perfect location. Wonderful room, great breakfast empty spa, refreshing roof top pool. All surpassed by truly amazing staff."

"Impressive place all around! Location was excellent. Room was gorgeous. Lobby and stairs set the amazing ambience.. Staff was extremely attentive. I definitely would recommend this one!"

"Excellent hotel"