"Very nice,comfortable, quiet, easy access and centralized, restaurants, shopping. The only problem was with a lockers, I get 2 and 1 couldn't open it but an employee was very nice and helped open it"

"La estancia perfecta solamente una observación en cocina podrías pensar algo para implementar algo básico como unos descorchadores de vino , o de cerveza . Por lo demás la estancia genial 100% recomendable volveré "

"This place was known for being clean, which was supposed to be its main advantage by considering 2start place with over 200euros for one night. There were many hairs on bed sheets and towels. I am very disappointed and will never visit again."

"No había agua, por su puesto menos café o té. Cobraron un cargo extra por entregar habitación Ponen en el anuncio de lavadoras, pero con cargo extra Fue aceptable, pero no muy recomendable."

"Really well located apartment, close to the shops of Goya and Serrano. After completing the online check-in process, the flat was easy to access, and with most of the essentials. Shower wasn’t great, fluctuating between hot and cold and with a small shower head, plus shower doors that jammed when trying to close, but it wouldn’t stop us from booking here again."

"Muy limpias y bien cuidadas las habitaciones"

"Espectacular la habitación y ubicación. Un poco ruidoso por la noche."

"What I liked most about the stay was the excellent location. The apartment was clean and good value for the price we paid. One of the bathrooms wasn’t working when we arrived, but the staff were very helpful and quickly moved us to another apartment. Overall, we had a good stay and felt it was worth the money."

"The Hotel is centrally located in a quiet area of the city. Hotel is very modern and clean. Service was Excellent. Will definitely stay again. Roberto Curaçao (The Dutch Caribbean)"

"Super ubicación caminable de varios lados. Me gustó el espacio para mi familia. Teníamos súper enfrente y un lugar de pan artesanal con desayunos prácticos. Me gustó que la llave se controla desde el celular para abrir puertas. Tal vez surtir con agua y más café para tener disponible. El aire se enciende con un mismo control, nos costó entender eso al principio."

"Serrano es de mis zonas favoritas en Madrid, así que quedarme aquí lo hace mucho más fácil. Lo unico es que mi habitacion tenia un olor parecido a cigarro, pero era algo más bien del hotel, se ofrecieron a poner la máquina de ozono para solventarlo, pero por lo demás todo excelente."

"Staff had been helpful, the limited time to see them is a bit of a hustle. Air conditioning was difficult to control eventually we managed to sort it out. The main issue I had was to get in and out of the garage parking because the online key won’t work at all so have to go down to manually type in the code."