"Accommodation and owner great.Cottages.com not so much. Uncontactable."

"A very nice property in a great location. "

"The house is large, bright and well appointed with modern bathrooms. It has a patio within the complex but no view although there is a communal bench outside with a lovely estuary view which we used frequently. It only has electric storage heaters which were impossible to work out hence the house was cold at times. The allocated numbered car park space within the complex is on a slope and a dip so was totally unsuitable for our low car, scraped the front. We used a different space as it was...

"Absolutely a stately beautiful property- historic, perfect location with great views! Would highly recommend for families and long vacations. "

"Superbly clean room. Very comfortable bed. Spacious. Quality shower. Nice carpet. Great location on the Hoe. Quiet. Just needs a chair in the room. "

"Needlessly complicated check in process - why did I have to supply my ID? There is no UK legal requirement for this and most places don't do it. The booking app has my details if anything goes wrong. My room (6) was in a dark lower basement, not listed as such. I asked for upstairs room which was available but it did not have a cooking stove. Decor bit naff but place was essentially clean and comfortable with proper bedside tables, and reading lights. There was an issue with the hob which I...

"The apartment was really lovely and as described and perfect for our birthday celebration. Unfortunately, when we arrived there was a lot of broken glass all over the balcony which we didn’t realise until we stepped on it barefoot. We couldn’t find the outside bins as they were not where described. The access to the property in the evening was stressful as it is located in a very busy bar area which had people queued up to get. Security wouldn’t let us in to get to the apartment and we had to...

"We stayed as a family of 4 in a superior apartment. The apartment itself is lovely and has been decorated really modern with nice touches. Unfortunately the cleanliness of the apartment could have been better for me. The sofa bed bedding was all in a ball in a cupboard, none of it was folded up or placed nicely so the bedding and pillows had dust and bits of rubbish on. The sofa also had bits of what looked like grass and small sticks on. The main bed was very comfortable but the sofa bed was...