"Had a 2 nigh stay here. The staff were really lovely and helpful in any way you wanted. The hotel is run down really, it looks awful from the outside, the smoking bins were not emptied although the gardens were nice the hotel did not match it. The widows were looking rotten with all the paint coming off. The bed was really uncomfortable, very noisy when lying down. The rooms could to with TLC. The meals were really nice evening dinner and breakfast no problem there. I felt really sorry...

"The Potter suite that I was staying in had the most beautiful view on the lake and the mountains. My comfortable room was being cleaned every day. I can also recommend the bathtub in which I took very relaxing baths. The staff is friendly and accommodated to all of our needs and were overall just very helpful. Taking morning walks to the lake is also something that I enjoyed doing a lot. The hotel truly has a magical garden. I will definitely come back to the Derwentwater Hotel when I visit the...