Find hotels in Frierson, LA from SAR 195

"It was awesome "

"The hot tub was great"

"Facility and room were updated, clean, spacious, and quiet. The food and service in the sports bar were great! The only problem was I reserved a nonsmoking room but were given a smoking room. Too tired to go back down to desk for reassignment. Need to confirm when you check in."

"Carpet stained badly"

"Everything is great. "

"The hotel and Casino were very nice however I think they were very new still check-in took a lot longer than I believe it should. We were there for a conference, so there were a lot of of us and I believe they were understaffed in a few areas. Also the lobby bar had two bartenders one night yes they were slammed, but we are used to having a lot of us at a realtor convention however one of the bartenders had a horrible attitude demeanor, and acted as if she didn’t want to be there at all. I believe management should’ve stepped in and helped more but also this bartender at a certain time should’ve been sent home or sent to a different location in the casino that was less busy.I Someone else should’ve been pulled to replace her. I did speak to a manager and told him I understand we were a lot, but her attitude was not professional and had she tried, a little harder, we would’ve tipped her even more. More times than not I feel like these conventions are always understaffed or they don’t understand which type of clients are coming in. For future reference Realtors drink and eat a lot we are fun bunch we don’t mind waiting as long as it’s within reason, we tip well because we work hard and we play hard. Whoever is in charge of booking conferences maybe should look into who is coming so you can better staff certain areas. Obviously certain clients aren’t going to drink as much but again it was a nice stay overall, but there were some kinks to be worked out."

"Let's start with the fact that their front door is kept locked 24/7'... . Bad area to say the least. Pretty lobby but Poorly maintained property. Grass high. I had one towel, one washcloth and a hand towel for a 4 person room and no kleenex. They proudly advertised their heated pool and hot tub and breakfast but the pool and hot tub were empty and has been for awhile by looks. No breakfast at all, no coffee, not even bottled water available. The sundry was completely empty and no vend machines. On the upside, the rooms were nice and clean, beds comfortable, and it was quiet. It's okay if you just need a place to crash and bring your own drinks and snacksbut if you're looking for any amenities, no. Just no. "

"The issue I had the water doesn’t get hot enough. "

"Upon arrival, I inspected the room and ultimately decided not to stay. The floor had a strong, unpleasant odor, and the overall cleanliness and condition of the property did not meet reasonable expectations. As I was traveling with my 5-year-old, I did not feel comfortable remaining on the premises and chose to secure accommodations elsewhere. Based on my experience, the property appears to be in need of significant cleaning and maintenance/renovation. I travel frequently and, unfortunately, this was one of the most disappointing experiences I’ve encountered. I will be following up with management regarding a refund."