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2/10 سيّئ للغاية
mike
٩ نوفمبر ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة، وتسجيل الوصول، وجهة التواصل مع المنشأة، ودقة إعلان المنشأة الفندقية
Where do I start, absolutely worst experience I’ve ever had in my 40 years of travel. First of all, booked it on Expedia obviously, then it turns out it was a Vrbo, then the property manager or host wherever you call them charged the card, but it turns out there was an international fee. Turns out they’re out in Zürich or somewhere so you can get dinged with the international fee on your card. Then when I called Expedia to find out if they had a fridge or microwave in, they pushed it off to where you had a contact Vrbo when you contact Vrbo they said they have to get a hold of the host. Well, the host is nine hours ahead so they’re never open when you need to contact them. So this went on for three days, just trying to get a simple question answered. And as my trip changed, my wife had to go instead of me so I just need a simple name change same last name everything. So again three days over six hours of dealing with this and text. When I did get AI text. It said everything was resolved. When my wife went to go check in the host lady said absolutely not they would not let her in because her name wasn’t on there. I then sent a picture of what the AI chat said that it was taken care of. She refused to let my wife in. Make a long story short I talk to her and the lady was absolutely insanely rude and unsporting. The only highlight would be if if that lady would be fired. So make a long story, short drug dealers weed smokers, horrible property and horrible service. Don’t book it.
أقام ليلتين (2) في شهر نوفمبر عام 2026