"The room was terrible, walls were damp and room smelt because of the damp, wallpaper peeling off, bathroom disgusting, no soap in dispenser, bath had cracks and toilet didn’t flush properly"

"2 rooms booked for 1 night. One room wasn't cleaned so we were given another. The other room had lingering damp smell. Room needed updating. Everything was very old. Bed and pillows were uncomfortable."

"Terrible. It looked like the rooms hadn't been cleaned in years. There was a dead fly in room 277. The staff were extremely rude. Lack of communication and they did not acknowledge the payment through the online check-in. I demand better quality to the owner of this outrageous hotel. Please save your money and do not come to this hotel."

"It was a very good experience in the hotel, the room was very clean and there was a good parking lot and all the amenities were great."

"I was pleasantly surprised with it being a Britannia Hotel. Beds aren’t comfortable though, not one bit, only thing I could criticise"

"Lovely big room.. very clean.. breakfast was good value would definitely stay again"