Find all hotels by Highgate Independent in Franklin Lakes, NJ from SAR 548

"Stayed mid-April. It’s a little more rundown than I thought it would be once we got there. It smelled like smoke on my entire floor, even though it was non-smoking. The key cards would never unlock the door until the 5-6th try, and that’s when they were actually working. The AC wasn’t working in the three rooms they tried us in unless we call down at night and had a handyman come up and turn a screw or something every night. Not my favorite hotel to stay at in NYC regardless of price. The staff was pretty accommodating for what they had to work with."

"It was a great location!"

"Nasty staff rude and lots of noise including dogs barking waste of money "

"Excellent stay, great staff, especially Adrik who did our check-in, and was friendly and very helpful."

"The breakfast was amazing! Very nice selection of food and very well run. Such a huge room and so many people, but very efficient at getting everyone in and out quickly. Really great location close to Times Square and right on Restaurant Row. "

"Beautiful hotel!"

"Very difficult use of the elevators. Only one was working"

"Location - Times Square 1 minute- Excellent. Room was not big but clean and room service everyday. Price is decent as compare to other hotels. Breakfast choice is same every day so you may be bore. Hotel staff nice and polite."

" Everthing was good"