البحث عن فنادق في فرانكلين من SAR 334

"great breakfast, super clean rooms , very close to where we where going, friendly staff, especially the front desk blonde women who i forgot her name"

"Bathroom full of ants and other insects. Bed sheets were dirty and air vents were dusty and gross. I had to leave right away. Front desk person didn't even ask why."

"the property seemed nice, and the lady that helped get us checked in was so friendly and accommodating, however the problem started once we entered the room. there were dead bugs on the floor in the bathroom, and the room smelled wet and musty. The worst part though was that the toilet in the room did not flush. I told the front desk the next day and the man sent a housekeeper to "fix" it, it was not fixed and we had to use the communal bathrooms in the lobby when we had to go bc of the issue."

"Awesome staff!"

"Staff is great. Always ready to help. They bring coffee, fruit, and muffins to your room upon request. You can eat on the outdoor deck or take it with you. It is a lovely and clean place..."

"Description included proximity to a shopping area- it was a re-creation of a historic village. My fault for not researching what it was as I appreciate the authentic and not a re-creation. It was close to the main Mystic area for shopping and restaurants."

"Difficult to rate the property since it’s undergoing significant renovation. The updated areas are very nice and clean. We were in a renovated suite, which was quite large and comfortable from a size perspective. However, there were some shortcomings. The a/c was not hooked up in the main bedroom so we roasted. The kitchen sink only had hot water (dangerous with little kids), no cold. The doors to the bathrooms didn’t shut. These are items I’d expect would have been checked before...

"Good place. To stay when in town."

"Very clean staff was great but property needs some serious"

"Rooms are not available until 4pm but you have to check out by 12pm. There is only one ice machine on the third floor and it doesn't give water. Breakfast was okay."

"I loved the place, and it right next to a hunted graveyard. The breakfast was excellent also. My only issue was an old guy at the front desk. Wanted to extended my stay and made my do it the wrong way causing a pending charge on my account for a week. The management team was great to try and help resolve, thank you!"

"room had leak in a/c we were not moved i came back home with a nasal infection and my wife with a sore throat with cough for the last 4 days due to bacteria fugus . We stayed in room 226 room 225 across from us drunk girls banging on door for over an hr terrible stay. Manager gave us 20000 pts on our Hilton loyalty but that was all because we booked through third party . John at hotel front desk was the best and Anthony maintenance was great as well"

"Staff was very helpful and the room was clean and the diner next door is very convenient. The hotel itself has seen better days."

"Charming hotel but very small room . Breakfast was expensive. Staff very friendly and accommodating. Close to everything . Would stay there again"

"Great location and facilities. Close to downtown and could walk everywhere."

"Beautiful & delicious! I’ll never stay anywhere else when I’m in the Mystic area. Hosts have thought of everything! The place is filled with amazing art and fascinating sculptures. The yard is filled with beautiful tree’s & flowers. Breakfast is a wonderful variety of fresh and baked foods that go above and beyond. Sheets, towels, mattresses, and bathrooms are all high quality and well-selected. Highly recommended!"

"Our stay met all expectations."

"Great place to stay!"

"Overall, we had a good stay, but there were a few things I didn’t like. Check-in starts at 4:00 PM, it should be 3pm because the check-in process was slow, many guests had to wait in line and couldn’t get into their rooms until after 4:00 PM. I also felt that the room cleaning and preparation seemed rushed. Another downside was that not every room has a microwave, which I think is inconvenient."