"We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend"
"This place is great stay! The ambiance is jungle. It's a few minutes down the road from the main town so it is so quiet yet accessible by bike or car(they have bikes).There are only a few units so there is always space by the pool. The staff were all amazing. If you like Starbucks, they have it onsite morning and afternoon. The Continental breakfast was adequate to hold you over until you get somewhere for a meal. The rooms are beautiful. Better than expected. I definitely plan on going back to...
"We stayed in the king size suite and had a wonderful experience. Room service was prompt for ordering dinner to the room. We were able to utilize the gym which was nice and clean as well as the rooftop pool."
"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"
"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."
"Bar , restaurant next door good food .
Room ac only in bedroom , living area could be warm in hot season
Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"
"The service and hotel were amzing ! We get there and Elizebeth greats us with a smile and she were drained and shots for me and my family. And than after the check in she introduced us to Alfred or personal concierge for our entire stay! Alfred was amazing. We got there and he’s like let me show you guys where the restaurant is because I know you guys are hungry as we’re walking. He’s explaining the hotel he explains. He’s our private concierge as well. He explains on the way that we could go go...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.