"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a...

"Decent budget-friend hotel though you pay a slight premium for being right on the seafront. They have a parking garage on a first come first serve basis for £8 per 24 hours, though it’s incredibly tight so big cars may struggle. There is lots of paid street parking (£0.95 per 30 minutes) that can often have you parked right outside the hotel if you time it right that runs from 9am to 6pm; max stay 4 hours during those times so it’s good for free overnight if you time it right."

"Very comfortable"

"Yes staff were very helpful "