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Hotel Santana

3.0 star property
Comfortable hotel with 24-hour front desk and coffee shop/cafe

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Santana

Terrace/patio
Restaurant
Standard Family Room | In-room safe, desk, free WiFi, bed sheets
Dining
Lobby
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle 30 de Junio, Flores, Peten
  • Popular LocationFlores Dock1 min walk
  • Popular LocationLas Guacamayas Biological Station6 min walk
  • Popular LocationMaya Mall9 min walk
  • AirportFlores (FRS-Mundo Maya Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

8.6/10 Very Good

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 5
  • 3 Twin Beds

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About the neighborhood

Flores

Hotel Santana is located in Flores. Flores Dock and Ixpanpajul Nature Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Guacamayas Biological Station and Maya Biosphere Reserve.
Visit our Flores travel guideOpens in a new window

What's nearby

  • Flores Dock - 1 min walk
  • Church of Our Lady of the Remedies - 5 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 9 min walk
  • Central Park - 12 min walk

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • Cafeteria Aeropuerto - 4 min drive
  • Raices Bar & Grill - 1 min walk
  • Raices Del Lago - 34 min drive
  • San Telmo - 4 min walk
  • Maple & Tocino - 5 min walk

About this property

Hotel Santana

Property highlights
Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Concierge services
Room features
All guestrooms at Hotel Santana feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santana?

This hotel doesn't offer parking.

What time is check-in at Hotel Santana?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santana?

Check-out is at 1 PM.

Where is Hotel Santana located?

Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes.

Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 90 reviews" "
Rating 8 - Good. 32 out of 90 reviews" "
Rating 6 - Okay. 8 out of 90 reviews" "
Rating 4 - Poor. 3 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

José

Liked: Staff & service
The lake
Stayed 3 nights in May 2024

10/10 Excellent

LILIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

6/10 Okay

Yesherips

The pool wasn’t in service and I was not informed about it but the hotel was just ok.
Stayed 5 nights in Apr 2024

10/10 Excellent

Glendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024

8/10 Good

Janeece

Traveled with family and small children
Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room in town if you want a decent balcony and lake view. Rooms are clean and functional. Included breakfast choices decent. Restaurant staff pleasant. From desk staff accomodating but not particulary friendly
Stayed 4 nights in Mar 2024

6/10 Okay

Sarah

Traveled with group
Liked: Staff & service, amenities
Pros: - good air conditioning -nice view of the water from the room -staff cleaned the room everyday -breakfast included Cons: -very loud night club nearby, but I was still able to sleep ok despite this -you need to pay a significant deposit for the safe key -my room was on the top floor which had a lot of stairs. No elevator -rooms were dated, but clean -wifi in the rooms was not the best I had expected a bit more for the price, but the stay was ok.
Stayed 3 nights in Feb 2024

6/10 Okay

Vanessa

Stayed 2 nights in Feb 2024