"The hot tub was not working properly because they did not heat it up prior to guests arriving. I am in the property management industry and have been for over 14 years and I had to make sure I include that in my conversation for them to heat up the pool. Multiple guests complained about this as well. I will not be returning. Not to mention the internet kept going out and we could not watch tv. "

"Broken ac. Inadequate towels. Ran out of free breakfast. No napkins. Ran out of coffee."