"The main concern I had during my stay was the fact that the lift was out of action and had to take 4 flights of stairs to get to and from my room. Aside from this, I did not use any of the communal facilities, as I was out quite a lot around the city. The room itself was tidying enough. The view was nothing to speak about. Really, the weather was nice. The general noise in the hotel was moderate. I guess."
"Excellent location to access all of Liverpool and the attractions. The staff at the hotel were friendly, helpful and a credit to your team and organization."
"Our last visit before the hotel closes 😢.
We go once a year, normally around Christmas, but as it’s closing soon brought this forward.
Huge thank you to all the Grosvenor team who we have met many times over the years for their kindness and hospitality.
Chester is loosing not just a hotel but a genuinely unique landmark and much of that is down to the amazing staff.
I hope it will return but sadly I suspect it may never have the special/uniqueness it has had as the staff will all have moved on or even retired.
Wishing all the staff and the hotel the very best for the future."