Find hotels near First Colony Museum, St. Augustine from SAR 331

"Everything was very good"

"We loved the staff and the gourmet breakfast every morning was out of this world. "

"Breakfast was good"

"The bar was very clean and nice. The outside patio was spotless and a nice place to have a drink and relax. "

"Everything was great. Except the WIFI. We couldn’t stream anything. Our connection kept dropping. Funny thing was the WiFi worked fine in their lobby. Not in our room. We complained immediately. They went and pushed a reset button. It did not fix the problem. We complained again the next day. They pushed the reset button again. No help. They told us we would need to wait until the manager came in. On our fourth day there the manager went and did a reset again. Didn’t work again. She didn’t believe that it could be working in the lobby but not in our room. Hotels.com said we could get a different room. The staff didn’t offer a different room. Just told us we would need to wait to talk to the manager to get some kind of satisfaction. When we left, WiFi still was not working. They gave us a $50 refund. Not acceptable. For $300 a night I exoect a good WiFi connection. Not staff blowing me off like I don’t know anything. They did not fix the problem, no matter what they say in their response here. "

"Parking a problem for me - traveled with handicapped sister…. Valet should be available!"

"Property outside and in needs a good overhaul, furniture very basic although beds were clean, shower floor not up to standard and no lock on bathroom door. Swimming pool could do with a new lining as well. I paid in full upon booking but still had to give credit card on arrival. Instead of taking imprint of card they charged me 100 dollars deposit which was taken from my card immediately now I have to wait 2/3 days for refund since checking out x"

"First off, the staff is tremendous! Really impressed. The rooms are unique but cramped. I love the little details they provide. Here is something I hope the consider. First off, please clean the outside patio of debris and dirt. Spruce up the landscape and the house needs to be power washed asap. Fresh paint would do wonders. However, I recommend this place to anyone. The staff is great. "

"The property is historic. That's why we stayed here. But, it's overpriced for what you get."