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"I’ve stayed at this hotel a few times. The location in Windsor is excellent. Everything is within walking distance. The other times I’ve stayed there, I was in the newer annex building. Those rooms are modern and quiet. This time I stayed in the older main building. The view was lovely, but the room had some quirky things about it. Firstly, the floor boards creaked a lot. When my neighbours walked around, I could hear their floor boards too. They seemed to be awake a lot during the night, waking me up. I could also hear them talking. The room didn’t have a small refrigerator, which I missed. I tried sleeping with the windows open but the noise from outside was disruptive. The bed was comfortable and the bathroom was clean and functional but a small stand would have been a good addition to put toiletries on. The breakfast is excellent. The staff were all friendly and very helpful. I will stay there again, but not in the main building."

"Convenient location for Heathrow T5. Easy to park. Clean & well maintained. Nice bar area"

"Good hotel. Clean. Friendly staff"

"Good hotel, definitely need a car. Rooms are nice, ours was a little warm, unsure if air-conditioning was available. We were very fortunate and had a free upgrade - big room, clean, good bathroom also clean. Bar and restaurant are both nice - food at both is very good - although drinks prices are a tad high. Restaurant is a bit under staffed at breakfast, if busy getting a clear table can be a challenge. But all staff are really friendly and helpful. We also used the spa - the lounge is lovely and the pool and sauna are also both good."

"This hotel is extremely big; many rooms are in flat-style blocks that feel disjointed from the main hotel, but it's good for big events. The drinks are at a high premium rate but the staff lack knowledge of how they should be served. The pool is family-friendly, so it's not good for couples looking to relax. Our bathroom needed some TLC, the bath panel had blown, however, Penhaligons soap is a nice treat. The outside areas are lovely for walks. "

"Receptionist Dragan is an excellent member of the staff. We appreciated his efforts to ensure our stay was memorable "

"Basic room no amenities/ bar but you could make a hot drink and free water. Helpful staff who were very busy with group check-ins for air crew and sorting guests arriving for functions "

"Excellent "