Find hotels near Fenton Manor Sports Complex, Stoke-on-Trent from SAR 182

"The key was missing from the key safe and having phoned the owner it turned out that a member of staff had walked off with the keys. Also no shower gel. With the kitchen being the other side of a vary thin wall i was awaken around 6am by noise in the communal kitchen."

"When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am."

"Lovely friendly staff. Great breakfast"

"Really disappointed with my stay for the price. Really poor room, breakfast was awful and had to pay extra for parking - which i was emailed about the night before my stay and price stated (£6) was incorrect. I paid £7.40 for parking for less than 20 hours. "

"Wonderful hotel, very central to everything. Staff went out of their way to assist. Car park only £9 for 24 hours. Room was modern and a decent size and had everything needed, including a huge comfortable bed. Would not hesitate to stay again if visiting the area."

"Very friendly and helpful house manager who set up TV in another room given my room was taken Lucky he was there and door was open on arrival however as otherwise would have been tragic as no idea how I would have got in and my room had been double booked with clients already in and if any issues, no idea where he is to get hold of which was the case later as I had no towels so was leant one from another room. Luckily another room was available so I had somewhere to stay on arriving!! Could have all gone so badly! Advertisement also suggests I had a bath hence why i booked it but no bath available!! The place was very clean and very comfortable bed and pillows so slept well. I was lucky with other things!! The review would have been appalling otherwise. Also please use white bedding rather than random duvet sheets...looks more professional. Plus paint the small areas of wall white that have been stained or paint fallen off "

"It was a room in a house "

"Not worth it "

"The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! "