Find hotels in Fatrade from SAR 58

"Lovely hotel with great staff. Abeer made us feel welcome. The servers at breakfast were utmost helpful, pleasant, accommodating and humble. During our stay there was a conference and even a wedding. There was some noise and the breakfast was hectic, nevertheless we absolutely loved our stay. The rooms were perfect. The beds were huge. And the pool was lovely. Unfortunately the foodservice at the pool takes very long. That could have been better, maybe the pool should get their own kitchen, that might help. My family and I loved our stay. Thank you all."

"very nice staff and polite service by everyone. Thanks for making our stay comfortable and enjoyable. "

"Was really excited to stay at this property Unfortunately due to the current situation my flight got cancelled and the one I rebooked also got cancelled I tried calling and messaging to explain this Before this happened the st Regis team was very responsive and suggesting lots of stuff As soon as I explained what happened I have had no response no refund nothing Am extremely disappointed as I wanted to rebook to stay here in the future but after this I will not do so Clearly they only pretend to care when you book and as soon as a problem arises they cannot even be bothered to even respond Extremely disappointed "

"Beautiful retreat professionally maintained great service"

" We have been staying at this property since its Hyatt days, which makes this February visit even more disappointing. Four families travelled from different cities to celebrate an 80th birthday. Despite sharing all booking details in advance, there were repeated lapses. I received an incorrect airport pickup call meant for another guest, and the response from the front office was a routine, mechanical apology with no ownership. More seriously, although all four rooms were booked under my ID and secured with my credit card, the staff asked my father-in-law and sister-in-law for their cards and charged ₹50,000 to my sister-in-law without authorisation. Even after raising the issue, the amount has not been reversed 12 days later. On checkout, I was again asked about collecting payments from others, forcing me to settle everything myself to avoid further confusion. The property is lovely, but the front office operations are deeply disappointing. A milestone family celebration was overshadowed by preventable errors and poor handling."

"A bit dated and food at the Azul restaurant not great. Nice landscaping and environs. "

"Clean, spacious room, friendly and attentive staff. The pool was temperature controlled and newly renovated. We had an excellent time here! The breakfast was excellent and the variety on offer was exceptional."

"Really dated I booked an indulgence room. It was terrible Swimming pool is in the shade and really cold water. Only 6 sun loungers around it because nobody went in the pool. Clean towels supplied smelt horrible. Always got dirty feet when I had a shower as they obviously don’t clean the floor"

"Good shower, comfy bed, clean, lovely grounds that are well maintained. Good pool, comfy sun beds with and some without shade. Courteous staff at pool bar. Poor and very slow service at breakfast. Never any bacon on buffet. Breakfast always a poor experience and the only aspect to let it down."