"Very old hotel, and lots of mandatory extra charges when you check in. The rooms are small, the building has not been renovated in a long time. Location is decent but lots of closures of the roads when there’s events happening at Madison square garden. They make you pay a mandatory fee of $30 per day for use of the facilities and WiFi even if you don’t use them. They try and sell you tours when you arrive in the lobby. And if you want your luggage stored after you check out, it’s $10 per bag....

"The view is phenomenal. I did not like that. The room does not have its own coffee maker. The gym is quite lacking as well"

"Modern hotel with perfect location in Times Square."

"Nice clean hotel. Staff is very nice."

"Parking for a 5 star hotel was not good, had to walk."

"Staff was great and responsive"

"Lovely boutique hotel! The room was nicely updated and it was clean."