"I arrived super late, at 1:30am, and the front desk attendant was ready to help me! Such a relief. He got me into my room quickly. The room was clean and nicely decorated. Breakfast was great! Lots of options including make your own waffle. Fruit, eggs and sausage also available. Nice spacious dining room. Everything was perfect for my quick one night stay. Employees were friendly and super helpful. Thank you!"

"I arrived before check in hoping to be able to leave my bag in a secure location if my room was not ready (check in was at 3 - I had a ticket for a 3 pm show at Lincoln Center). I have traveled extensively and have arrived early in many places. The usual process has been that my info including a credit card was taken, my bag was stored in a secure location and I was given a bag check. No info was taken and I was instructed to leave my bag in an open area in the lobby just inside the front door...

"Nice hotel except front desk was a little unfriendly!"

"Elevator was broken. Breakfast is ok"