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"Amazing location! Great staff & property was nice, clean and well maintained."

"My wife and I stayed here for her birthday. The Otter team went above and beyond to make it special. The hotel is really nicely designed, and everything is clean and fresh. Staff are very friendly and the hot rooftop pools are a really nice feature. Room was clean and had a great aesthetic and view of the mountains. It’s very walkable to downtown strip of Banff, at about 15 to 20 mins, great to burn off the good eating. Area is quiet next to the hotel and very accessible to get out and head to the various attractions like Lake Louise and Lake Minnewaka. Amazing experience, will definitely stay again."

"The location and view were wonderful! Breakfast was great! Wish we could have stayed longer!"

"Very nice place."

"Received 1 bottle of wine for our VIP status. The unit was very comfortable and well equipped LOVED the lemongrass shampoo, conditioner, body wash etc. "

"The price was reasonable, hotel room was clean and the proximity to downtown and city exit was great. "

"We had a wonderful stay at this hotel. It’s perfect for a family trip. The room layout was well-designed, clean, and very comfortable. The hotel is made up of charming individual cottages, each with its own unique and beautiful appearance. It felt like a little village! Getting to the downtown was also very convenient. We definitely hope to come back and stay for a few more nights next time."

"Property was very nice and spacious. Restaurant was delicious, great cocktails and staff was great anytime we needed them. Convenient to all the restaurants and shopping in Canmore"

"Great hotel, staff, restaurant, a little far to walk downtown. Worth it though."