"This hotel is well located for central Birmingham without being in the city centre. It is close to the tram line into Grand Central Station or just a short taxi ride. It is also close to Edgbaston. The building itself is quite historic and full of character. Because of this it doesn't feature all the amenities that one would expect of a newer hotel. However the rooms are spacious and comfortable and the staff very friendly and helpful."

"Staff was friendly. Rooms can get quite warm during summer days, definitely bring an extra fan or 2."

"The room was good, dinner was enjoyable, and the staff were generally friendly. Unfortunately, breakfast left a poor final impression. When I checked in, I was told breakfast was served between 7:00 and 9:00. As I thought I might need to leave at 7:00, I asked whether I could have a takeaway breakfast instead. My train was delayed the following morning, so at 6:20 I asked whether I could change back to the buffet I had paid £14 for, as I no longer needed to leave until 7:30. I was told the...