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"The stay was great! The staff were accommodating! Clean sheets and facilities The only thing I can say is the elevators were poor quality.. only one elevator worked and it took forever to get to our rooms. So they definitely need to see about that. "

"Excelente servicio del personal"

"Un lugar muy bonito."

"Very nice, excellent value. Comfy beds and easy walking to Atocha train station and plenty of restaurants."

"Very helpful staff"

"Nice facility, clean, and simple. Quiet and safe neighborhood. Walkable to many attractions as well as the metro"

"Very nice hotel. Friendly staff. Will be back again. "

"Great hotel, great location. "

"I booked this hotel after our arrival to Madrid and the main reason was the review I read here. I noticed a consensus with how great services is at this hotel. Those reviews were right. The service staff at this hotel is spectacular. The security folks, receptionists, pool lifeguard, rooftop bartenders. Awesome! I also read that reviews stating that they should play music at the rooftop and I agree with that as well. I will return to this hotel. "