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"Very friendly staff, too our luggage so we could explore the city, then when we came back gave us detailed institutions on everything and if we needed anything they are open 24hrs! "

"Very nice, small hotel. Great location. The staff is wonderful. The breakfast was very so so."

"This is my second stay at this hotel and I will always stay here when I’m visiting Bern. It’s a lovely true 5 star property and the staff are always so welcoming. I would like to say a special thank you to Luca on reception for all his help yesterday and lovely conversation. "

"The hotel was excellent. We had a family room with private bath. They included portable fans, which was really nice during a heat wave. Hotel was right next to a tram stop, so very easy to get around."

"Very beautiful place and convenient and very clean "

"This place had air conditioning which in Switzerland is rare. During their summer heatwave we felt comfortable here"

"Really convenient location and excellent communication with the hotel manager. "

"This hotel is located in a lovely area with easy access to tram lines, making it very convenient to explore the city. The neighborhood felt safe and had a nice atmosphere, with cafés, shops, and other amenities nearby. The room was clean, quiet, and very comfortable, and was everything we needed for a relaxing stay. The staff were friendly and helpful, and check-in was smooth and efficient. Overall, it was a pleasant experience and great value for the location. We’d definitely consider staying here again! "

"Great Hotel. We enjoyed our stay and were impressed by the layout of the room. The location is perfect for seeing all the places of interest in Bern. "