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"The hallways were hot and muggy. They had large floor fans running in each hallway but that didn’t help much. The elevator was down for a bit. One cart to carry luggage in the whole place which was never available. Our room smelled extremely musty almost like cat pee. Best thing about the breakfast was the lady who was working that area, she was amazing and deserves a raise. Employees were all very nice and helpful. Food was not good at all. Best part of this hotel is location since it is right...

"Damp, damp, damp. The room was damp and the only solution was run the a/c at 68% and freeze. Even after getting a humidifier it was still damp. Floor was wet and the bed felt moist. I would not recommend this until they do something about the A/C."

"Overall, we had a good stay at Sand Rose. The pool and amenities were great, and we really enjoyed both the bar and the restaurant. The housekeeping staff was also excellent and did a wonderful job throughout our stay. The only issue we encountered was with our original room. There was visible mold on the ceiling and in the bathroom, and the air conditioner was leaking water. We contacted the front desk, and they responded promptly by moving us to another room, which we appreciated. However, it...

"Call a few days in advance and remember who you spoke with about your upcoming check inn, so they don’t book the room you paid for."

"Room was clean"

"Beautiful hotel in an amazing location"

"El lugar está en buena posicion en el centro del downtown, solo que la Propiedad está un poco vieja y deteriorada."

"The hotel's location is very good, but the facilities were okay, a bit old but comfortable, and the staff are very friendly."

"We always love the San Luis and the staff. Still think it's high especially when our room was overlooking a roof."

"Close to the beach."

"It was renovated 2025. Parts of equipments snd furniture still old. Generally is very good place and reminds me of good Aramco’s ch-8 assignment days. Breakfast very limited."

"I absolutely loved our stay! Very clean, staff very attentive and friendly!! Will be going back soon but this time with the kids!"

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"Rooms were clean. The restaurant food was good but the tables were worn and the floor needed painted."

"Room are very clean and awesome but front desk lady was very rude cause we had requested ocean view room and she dint want to help us out so rude that we had to call the manager and disrespectful the manager on the other hand helped us allot but went thru a very uncomfortable moment in front of my children."

"I love this Omni hotel always clean and they are very helpful"

"Staff was super helpful and professional. Room was old and dirty. Beds squeaked all night. Breakfast was ok. Air conditioning was not as cool as it could’ve been. Feels overpriced for what it was. The good news is it is directly across from the beach."

"Helpful and friendly staff"

"Excelente ubicación"

"Our unit itself was very nice, but there were several small issues. The room itself “the loft “is miles away from the reservation desk and the resort amenities itself like the pools. The phone in the room did not work to call the front desk, I had to call the 800 number in order for them to connect me to the front desk. The wine chiller was nice addition, but it didn’t work. Our outdoor ceiling fan did not work. The couch in the living room opened up to two twin beds, which was great except...