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"I liked that the SPOT was next door . Was a great place to eat and hang out and look at the beach. Don’t like that we got the 2 hours early to check in at 2:00 and still had to wait till after 5 o’clock to get into are room . Only 1 elevator worked so there was a constant wait for it and when you did get on it was crowded. Didn’t help either that the ice machine was broken on my floor and so (I’m on vacation ) not using the stairs to go up and down to another floor to get ices like I had to ....

"So nice!"

"Was a great experience and ill definitely come back."

"designed for young families where the focus is around the pool. The place needs some investment. It suffers from neglect. My wifi didn’t work and the staff were indifferent. The ice machine didn’t work and the staff were completely indifferent. The restaurant staff were pleasant but the food was awful. For example, I ordered a Mexican soup which turned out to be broth, celery, beans and chopped hotdogs."

"The view of the ocean was very nice from the pool. The bed was extremely difficult to sleep on woke up with back pain! The continental breakfast was kind of weak, they had many waffles, which I thought was cool.."

"The only thing we did not like it's to far removed from shops and restaurants on the river. Seems to be at the end of the river."

"Avoid this place!! The BEST thing about it is location, past that...NOOOO!!! No restaurant, dingy and dated decor and rooms...even the towels/linen are "ancient." The room are not well maintained. My TV didn't work (waited 15 min on the phone for operator/front desk) and finally had to go to front desk to get maintenance. The next day no one came to clean the room (Even though I requested it in time)! Got in the elevator and two different elevators were absolutely filthy - someone had spilled...

"The hotel's location is very good, but the facilities were okay, a bit old but comfortable, and the staff are very friendly."

"We always love the San Luis and the staff. Still think it's high especially when our room was overlooking a roof."

"The staff was helpful. The dining room, was dirty and there were roaches in the halls."

"It was renovated 2025. Parts of equipments snd furniture still old. Generally is very good place and reminds me of good Aramco’s ch-8 assignment days. Breakfast very limited."

"Meh! Did a staycation due to the amenities. It was ok. Food was ok. Service was ok. Didn’t expected to pay $10 for parking and an extra $45 for resort fee."

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"Great location, friendly and helpful staff"

"Clean"

"Perfect 10/10"

"Hotel was ok for price, saw a roach so that just threw me off. They appear to be remodeling or putting bandaids to fix up, some ceilings were molded or water damaged."

"The air or something what is located in the bathroom was constantly on and it was so loud."

"Nice place and close to parking garages"

"I’ve been to schlitterbahn many times. This was our first time staying there and won’t be the last. Staff were super helpful at check in, rooms were clean and we had everything we needed."