"Everything"

"Had to switch rooms twice. The first one the heat didn't work. Second room moved to the toilet didn't flush. Was offered a room with two beds and was told I would have to pay more. Vernie was rude,raised her voice and told me to leave. Threatening to call security, I did nothing wrong and was completely calm the whole time. Very unprofessional lady. I would never recommend this hotel. Run down place."