"👍"

"Staff were excellent. Very helpful. Food good. However, our room, No.3, was shabby, to say the least. Definitely not value for the price. Mould in the shower. Peeling wallpaper. Toilet window unable to open. Dirty carpet. Burnt arm on heated towel rail when bent down to retrieve towel from floor. No warning notice. Double wall socket peeling from wall. Dirty TV remote held together by sellotape. Small TV with poor sound. Photos support my assertions."

"All good"

"We were made so welcome, a beautiful guest house, clean and tidy, nothing was too much trouble."

"Didn’t even end up staying here as after I booked and rang them to find the exact location of the hotel, they told me they didn’t have space and re-directed me a 20 minute walk to another property that was not acceptable at all. When I asked to be refunded or have my booking cancelled, they told me it wasn’t something they could do as Hotels.com needed to do. Contacted Hotels.com explaining the situation and they had been unable to make contact with the Hotel initially. And now I’m left out of...