البحث عن فنادق في إميرالد أيل من SAR 453

"Cockroaches in the hallway, hair on the bathroom floor, and no regular cleaning service."

"Having a beachfront room was the highlight of our stay—the view was spectacular. Unfortunately, everything else was mediocre at best. When we first entered our room, a large wall mirror had fallen off and shattered, blocking our entrance. The front desk responded promptly and cleaned up the broken glass, but because the hotel was sold out, we couldn't be moved to another room. Despite the inconvenience and safety concern, no accommodation, compensation, or gesture of goodwill was offered. We...

"👍"

"Not the cleanest. Horrible squealing alarm sound outside all weekend by the pool. So loud, we couldn't stand to sit out there. They need to fix that."

"Room was clean, large, very near the beach/pier. It just needed a bit of updating. Several bathroom tiles were cracked and the shower curtain needed replacement. Fridge and microwave were nice amenities and I have to say, there were a lot of electrical outlets which was great. The only con: previous room renters left items behind in the nightstand drawer that we didn’t find until we were looking through drawers as we were leaving—should’ve been found by maintenance staff before the room was...

"The room was nice ,the bed was comfortable, breakfast good also But need to improve the room cleaning . I will conback soon .:)"

"Always the best stay."

"Super nice hotel to stay at!"

"The king suite was very clean! The only thing I would say would be to leave 4 big towels instead of just 2. Not a huge deal though because the staff is super helpful and very friendly. Will give you anything when asked. They go above and beyond for you! Great job to the staff and whoever is running this hotel in Swansboro 👏👏 Honestly the best hotel stay we have ever had!"

"Could use a chair or two in the room."

"Kitchen, pet-friendly"

"Staff was friendly and parking was easy. Walking distance to the beach."

"Clean"

"Throughly enjoyed my stay. Very relaxing."

"Room could use some work showing wear and tear much. A/C barely worked, bed uncomfortable, used to be a beautiful immaculate place. Restaurant also not good anymore sadly, food and service both terrible. Location stunning. Needs management to be supervising more it seems as service is poor. Walkthroughs are clearly not being done or proper training for hospitality staff. So sad as this has been a gold standard for us. Valet service was chaotic as well, and it used to be great too. Very...

"All was Good"

"Just a fabulous stay all around! It's an e-hotel, so no staff on site unless needed, yet they were VERY responsive when questions or needs arose. We will stay there again on future trips to NB! Clean, gorgeous rooms, classic architectural details. My wife said "I don't even need to turn on the TV or read a book, I just like looking at how beautiful this room is!"."

"EVERYTHING WAS AWESOME!!"

"Such an amazing stay!! Linda, the innkeeper, was so kind and the breakfast was AMAZING!!"