"I was very pleased with the hotel and service. Thank you."

"We got charge valet parking and paid 20 dollars and had to walk 15 mins to our car and no discount given. Not the most friendly staff but hotel is clean and decor is nice"

"Location is awesome. Most of the staff were extremely friendly and helpful. The lobby cafe had reasonably priced and healthy options. Cleaning staff were friendly and greeted us. I will stay here again."

"Great Hotel design, great location , large room, East River View, helpful staff, Everything is optimized for a great stay."

"Perfect location to view Times Square"

"Flight cancellation brought us to this hotel. Comfortable room and helpful staff. Main restaurant could use some improvement."

"Upon getting to our room I noticed my room wasn’t that clean, I just went with it from waiting. Then the noise from them renovating kept us up so we just got showered and dressed for the affair we were attending early and we left . The elevator took 11 minutes to get to the 12th floor. Then upon leaving for the end of our trip it was a 20 minute wait for the elevator. We couldn’t walk down we had too many bags. Just a horrible experience"

"The property was clearly an older lower quality hotel that Hilton purchased and tried to revamp. It was connected to a Hampton inn. The stench of you smelled when you walked in lingered through the entire hotel. The elevators were sketchy and dirty. The rooms carpet smelled like someone spilled spoiled milk that someone put carpet cleaner and vacuumed. There was rust around the bathroom, no light in the bathroom light fixture. Their wall behind the door felt like if you pushed it would cave in,...