"Everything was ok, my room smelled really bad but I was by myself and it was just for the night."

"I had a late check in and the front desk staff was rude. He didn’t greet me he just looked at me and waited for me to speak. He didn’t tell me where my room was or what time breakfast was or checkout."

"Wonderful check in. Room was very clean. Pool was gorgeous and well maintained"

"I feel like the carpets should be cleaned."

"The staff was amazing and super helpful! We had a great time. Location is literally perfect if your activities take place in Hollywood."

"The room was clean and basic."

"So the only thing that I was disappointed include the spa inoperable and the workout room was not available. Everything else was great especially the breakfast and services provided by the staff. They were all great!"

"For a one-night stay, this property was fine overall, and the staff, especially Mark at the front desk provided excellent customer service. He was professional, understanding, and did his best to explain the situation. That being said, Expedia or Best Western seriously need to correct the room photos being advertised for the standard rooms because they are extremely misleading. The photos shown for the standard room clearly depict a suite-style setup with a separate living area and sofa bed,...