Search Villas in El Gigante

"Front desk agents were amazing! They were so kind one of the gentleman there helped us with our bags and even escorted us to our cabin. Best service I have ever received so far! "

"The whole staff was friendly and great "

"Great hotel! Big park right outside the front door. very pretty pool"

"Great place , pretty and great views and good AC"

"We were very pleasantly surprised at this place. Would stay there again. Thanks! "

"One of the nicest hotels I've ever been to great views of everything You eat breakfast on the beach "

"Beautiful location, very friendly staff"

"Pros: beautiful property in the middle of the jungle, private beach, and delicious food at the restaurant. They were very kind to upgrade our room close to the beach. It was a beautiful 2-story villa with a kitchen, private pool, a balcony, and AC in the bedroom. Cons: lack of honesty and services Leading up to the trip, we received a few emails telling us about all the activities and services available in the resort. They offered complementary hiking and snorkeling, and we could pay for yoga classes, spa treatments, romantic packages, and activities such as surfing, hikes on Mombacho and Omepete island, etc. None of that was available once we got there. We asked the reception to book activities and they said they would call amd organize them. They never did. After a few days, we decided to book them ourselves through tour websites. We even asked them to call a nearby golfing course and they said they would. After 3 days, they said the golf course hadn't answered yet. My partner emailed the golf course and we got a response within 5 minutes. The staff at the reception were very kind, but not helpful and the lack of honestly from the management really disappointed us. The restaurant staff were always great and the service was excellent. The reception even gave us the wrong opening hours for the restaurant so we showed up late one evening. The staff were still there and were so extremely kind to prepare us a meal even after closing."

"The pool looks very dirty"