Find hotels near El Faro Lighthouse, Puerto Vallarta from SAR 291

"The front desk reception was incredibly rude ! In particular the2 females with glasses .when I landed from Canada I was so hot with heat exhaustion- I literally begged for a water and was told “ this is not all inclusive go down the street and get one !!!” I’m allergic to feathers and even though they speak English just fine they REFUSED to give me other pillows !!! Fridge was not working —- was promised a beutiful view —- room had no balcony and overlooked dirt and overgrown weeds . About my complaints the glasses receptionist made it her business to glare and stare at me and very time I left my suite . “ Irna “ was her name . When I needed a shower on arrival discovered there was NO soap in the dispenser AND the ac did not work !!!!!! Horrible place !!!!!"

"Quiet neighbourhood, nice 15 minute walk to the marina, restaurants and cafes. Onsite cafe for breakfast and lunch limited menu. Very well kept. Staff take pride in offering the best vacations possible. Sometimes the music can be a bit too much but overall an enjoyable stay and will definitely be back"

"Great! Was a beutiful vacation"

"Yes the breakfast was fresh it was extremely busy. Room was clean an cool. "

"The staff here was absolutely amazing. Very helpful and friendly."

"Lovely resort, away from the craziness that can be PVR! Beautiful suite, next time I’d book something smaller just for me. Several options for dining, however I found the buffet and room service food disappointing - the service was impeccable always. The more formal option dining room “Andrea” did provide beautiful options all day and interesting theme nights. I can still taste a pasta dish with lamb on Sicilian Night!!"

"I've been to this hotel many times and previously loved it, due to the location, but especially because of the service. This time, the entire feeling was different. The service was very poor. Staff were actually rude at times. Just one example- We waited in the Sports Bar for over an hour after ordering our food with the waiter telling us, the food would be coming out soon. After an hour, he finally admitted that the chef had just arrived, because they didn't actually open until 1:30pm? "

"Breakfast was fantastic and rooms were clean and bed was comfy. Great staff "

"Excellent "