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" Lose to the railway station & the ferry piers, 2 minutes walk from the Chapel Bridge & other central Luzern attractions. The room was a reasonable size, bed comfortable. Towels seemed to be changed daily which was, in my opinion, unnecessary. Breakfast was a decent spread & tea & coffee were available 24/7. There was no fridge in the room, but a communual fridge was available in the breakfast room. The hotel also operated an honesty box system for cold drinks from this fridge. No aircon, as is normal for Switzerland, it had been hot before we got to Luzern & the room was rather stuffy, but they did provide a fan to try & get the air moving. Our room was up half a flight of stairs from the lift, whcih was not ideal as we had large suutcases, but we coped. "

"We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous! "

"We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant. "

"Upscale looking hotel with a/c. Showers are very small like cruise ship"

"Excellent for families"

"Excellent location"

"Centrally located and very clean. Flexible with check in and out times."

"Staff was very helpful and polite. Access easy to public transport and restaurant "

"very good service"