"Clean room and friendly staff, outside area feels safe. I think these are the most important. Downside is no refrigerator in room. No microwave in room either but there is one in lobby downstairs."

"Not a favorite, but I have seen worse. The rooms are plain with very little amenities. Some staff were friendly & helpful."

"Date Sept 13, 2026. Room 214. We forgot our 2 phone charger besides bed. We called the same day we checked out in evening to staff to check notify us in morning if they found it. They left a note for Morning staff with call at 9am. We didn't get any calls, we called 9:30 to ask and said our cleaning staff is here will check and let us know. Will call you in15 minutes. We called after 1 hour and still said cleaning staff is very busy will check and let you know in 5 minutes. We called again...

"I made the reservation. I didn’t paid right away but I gave my card info. they didn’t contact me before cancel my reservation when I came to get the room they said they give the room to someone else. I end up paying 800 dollars for one night sleep an hour from Chicago. Not fair!!!"

"Free Parking. Basic amenities included"