Find all hotels by Best Western in Eden, NY from SAR 409

"the history was great the way it was modernize and built into rooms was beautiful."

"Break"

"Awesome breakfast time. Rooms need "

"Free Shuttle"

"This hotel was clean, and the atrium was beautiful. However, the carpet on the main stairway is tattered and discoloured. Hosekeeping staff are grumpy, and they leave dirty sheets and towels on the floor outside the rooms they clean. They also do not clean your room or refresh towels. The bed was comfortable; however, the mattresses need to be replaced. My mattress had a pronounced protruding ripple across the whole bed, and sank in the middle. There was no mattress protector, just a fitted sheet, and the mattress was stained. The hallways were being refreshed and were getting new wallpaper applied while I was there. The room gave me Super 8 vibes. Overall, I was disappointed in the room and hotel. "

"When arriving at breakfast they were out of almost everything. I was told by front desk they were working on replenishing everything. 30 minutes go by and no fresh food has come out. I was then told they ran out of all hot items except sausage. The fridge was out of milk, yogurt, and hard boiled eggs. The pancake machine was broken as well as coffee machine out of coffee beans. Lastly, the pool was closed unexpectedly for maintenance. The 2 reasons we chose this place directly next to Buffalo Int’l was for the breakfast and for my son to swim before our flight out the next morning. "

"Very good"

"Room and bathroom were clean. Breakfast cafe had a nice selection of baked goods. "

"Rooms definitely needs improvement i switch rooms 3 times and the t.v didn’t work"